This a Full Remote job, the offer is available from: United States
Job Description
Role Summary
The Privacy & AI Operations Manager at General Motors drives execution, governance maturity, education, metrics, and continuous improvement for GM’s enterprise-wide Privacy program. This operational leader will help scale GM’s privacy and AI governance capabilities through clear workflows, measurable outcomes, stakeholder engagement, process optimization, and organizational awareness.
Unlike roles focused on Data Subject Requests (DSRs) and daily workflows, this position oversees the broader health of GM’s privacy program and emerging AI governance efforts. It leads reporting frameworks, training and education, governance processes, policy management, and strategic initiatives that help GM maintain trust while meeting evolving regulatory, business, and customer expectations. The role will help turn privacy and AI governance into coordinated, measurable, and scalable enterprise programs.
The successful candidate will be highly organized, analytical, and skilled at driving execution across complex, global, cross-functional teams. They will demonstrate a proven ability to manage competing priorities, navigate ambiguity, and build alignment among diverse stakeholders to achieve strategic business objectives.
In addition, the ideal candidate will have experience leveraging artificial intelligence and emerging technologies to enhance efficiency, streamline processes, and improve decision-making. They will possess a strong understanding of how AI can be applied to optimize workflows, automate routine tasks, uncover insights from data, and enable teams to work more effectively.
1. Lead Enterprise Privacy & AI Governance Operations
Drive the day-to-day operational management of GM’s Privacy and AI governance programs, establishing sustainable processes, operating rhythms, and oversight mechanisms
Coordinate privacy governance forums (e.g., Privacy Champions Program and International Privacy CoE), ensuring clear agendas, crisp materials, decision tracking, and follow-through on action items
2. Lead Privacy & AI Training, Awareness & Education Programs
Develop executive briefings, learning materials, awareness assets, guidance documents, and communications.
Partner with HR, Communications, Learning & Development, and functional stakeholders to expand program reach and impact.
3. Own Enterprise Privacy Health Metrics & Executive Reporting
Develop reporting methodologies, establishing KPI definitions, performance thresholds, reporting cadences, and governance metrics.
Analyze trends, risks, gaps, and opportunities and provide actionable insights and recommendations to senior leadership.
4. Drive Privacy Program Documentation & Content Management
5. Support Responsible AI Governance Operations
Partner with AI Governance to operationalize the evolving governance framework, and document and systematize each process as it stabilizes. This is a build-phase operations role, not the maintenance of a finished machine.
Own program metrics and reporting: build and maintain risk dashboards and recurring status reporting to the AI Governance team, AI Working Group, the Privacy & AI Council, and leadership.
6. Drive Operational Excellence & Continuous Improvement
Identify opportunities to simplify, automate, streamline, and scale privacy and governance operations using AI and other emerging technologies
Partner with technology teams to improve reporting tools, workflows, automation, and user experiences.
7+ years of experience in Privacy, Risk Management, Data Governance, Operations, Program Management, or related fields
Preferred Qualifications:
Privacy or AI certifications (CIPP, CIPM, CIPT, AIGP or equivalent).
Previous people management experience preferred.
Experience supporting AI governance, digital trust, responsible AI, or emerging technology programs.
Familiarity with privacy regulations including U.S. state privacy laws, GDPR, LGPD, PIPEDA, the EU AI Act, and other global privacy and AI governance frameworks.
Compensation:
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws.
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.
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The salary range for this role is $112,000-$175,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
- Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
- Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more
#LI-HP2
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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