As the Risk & Compliance Learning Strategy Senior Manager, you’ll shape how employees across the organization understand and apply risk, compliance, ethics, and sustainability requirements in their everyday work. In this role, you’ll lead the strategy, design, and delivery of engaging learning programs that reduce risk, strengthen ethical decision-making, and drive meaningful behavior change. A successful candidate brings a blend of learning strategy expertise, strong cross-functional partnership skills, and the ability to turn complex regulations into clear, actionable experiences. If you’re excited by the opportunity to influence culture at scale and help protect the company’s reputation while driving business outcomes, this role offers a unique opportunity to make a lasting impact. This role is remote, which means you would work virtually from home or another non-Best Buy location What you’ll do: - Develop and lead the enterprise risk and compliance learning strategy aligned to business, regulatory, and culture priorities. - Design and deliver scalable learning and awareness programs for enterprise-wide, targeted-risk, and global audiences. - Translate complex legal, regulatory, and policy requirements into clear, practical learning experiences. - Partner with business leaders and subject matter experts to create integrated training, communications, and awareness campaigns. - Apply learning, communications, and change management best practices to drive adoption, retention, and behavior change. - Measure program effectiveness, assess risk reduction, and continuously improve learning solutions and awareness strategies. - Monitor emerging risks and industry trends while supporting audit, regulatory, and reporting requirements. Basic Qualifications - 5 or more years of experience in learning strategy, compliance training, risk awareness, communications, change management, or cross-functional team management - 5 or more years of experience leading complex, cross-functional programs from strategy through execution, including stakeholder alignment, prioritization, project planning and measurement. - Strong ability to translate complex risk, compliance, legal, technical or policy topics into simple, engaging and action-oriented employee experiences. - Excellent written, verbal, facilitation and executive communication skills, with the ability to influence across functions and levels. - Strong data analytics, measurement and storytelling skills, including the ability to connect learning outcomes to risk reduction and business impact. - Demonstrated ability to navigate ambiguity, exercise sound judgment, solve problems and drive progress in a fast-paced environment. - Curiosity and continuous improvement mindset, with a commitment to modernizing learning experiences and improving organizational outcomes. Preferred Qualifications - Bachelor’s degree or advanced degree in a related field (business, cybersecurity, legal, communications, education, marketing) - Experience applying AI tools to improve learning strategy, content development, personalization, learner insights, measurement or operational efficiency. - Advanced degree or professional certification in learning, compliance, risk management, change management, communications, legal, business or a related field. - Experience developing or leading learning strategies for risk and compliance programs. - Familiarity with compliance frameworks, standards and regulatory expectations. - Experience using learning technology, data and analytics, audit findings or risk indicators to personalize learning, identify knowledge gaps and improve program effectiveness. What’s in it for you We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our benefits include: - Competitive pay - Great employee discount - Financial savings and retirement resources - Support for your physical and mental well-being Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary. For more information about benefits, LOA and paid time off, please refer to our Benefits Guide. About us As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™ Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Full time
